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Eversource is Ready to Respond to First Nor’easter of the 2020-21 Season

Submitted by Tricia Modifica, Eversource.

BERLIN, Conn. (Dec. 2, 2020) – As New England braces for the first nor’easter of the season, Eversource is keeping a close eye on the track of the storm and is ready for the heavy rain, snow and winds that are expected to impact Connecticut this weekend. While continuing to operate under its COVID-19 pandemic plan and adhering to its strict social distancing and safety measures, the energy company is positioning line and tree crews across the state to respond to any damage or outages caused by this storm. Eversource also brought in additional out-of-state crews to assist with restoring power to customers, if needed and have added customer care representatives to the company’s call centers.

“As the track of this storm continues to change, we’re closely watching the weather and adjusting our plan accordingly, as well as pre-staging hundreds of workers and materials across the state,” said Eversource President of Regional Electric Operations Craig Hallstrom. “We’ve stockpiled extra utility poles, wire, transformers and other equipment to ensure we’re ready to repair any damage we may see from this storm. Our crews will work around-the-clock to get the power back on for our customers as quickly and safely as possible. We also remind customers that restorations may take longer as we ensure the safety of our employees and customers while working under the challenging conditions related to the pandemic.”

Eversource urges customers to always stay clear of downed wires and to report them immediately to 9-1-1. Be sure to report any outage online at Eversource.com, or by calling 800-286-2000. Customers who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.
The company also offers the following tips on its website to help customers prepare for emergencies:
Additional preparedness tips can be found at Eversource.com.

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