Submitted by Tricia Modifica, Eversource
(November 4, 2026) — In recognition of Heating Assistance Awareness Month in Connecticut, Eversource is encouraging qualifying customers to take advantage of heating assistance available to them through The Connecticut Energy Assistance Program (CEAP). Many customers will see increased energy bills in the winter months due to energy use increasing in order for them to heat their homes. CEAP is a state-run program which helps residents pay for their home heating costs. For the 2026/27 winter season, residents can receive a benefit of up to $705 depending on household size, income and heating source.
“During Heating Assistance Awareness Month, we’re partnering with local communities to raise awareness of the many programs available to help pay or lower heating bills while keeping homes warm this winter,” said Eversource Vice President of Customer Operations and Assistance Programs Jess Cain. “We want income-eligible customers to take full advantage of the CEAP program to get help with their winter heating bill. The first thing they should do is reach out to their Community Action Agency (CAA) to access the CEAP benefit available to them. Also, customers who meet state income requirements or are getting public assistance benefits will have their service protected from shut off during the coldest time of the year – between November 1 and May 1.”
Customers who haven’t sought assistance in the past may not realize they qualify for protection from service disconnection and may also be eligible for other programs to help pay their bill. For example, a household of four with an annual income of ~$93,000 meets the income-eligibility requirements. Eversource encourages all customers to visit eversource.com/billhelp to find out if one of the programs below could be beneficial to them.
Assistance Available:
- Connecticut Energy Assistance Program (CEAP) – state provided assistance of up to $705 for winter heating costs for Connecticut homeowners and renters who meet state income guidelines. Customers can apply online or work with their local Community Action Agency (CAA) to access CEAP. Customers can find their local CAA at 211ct.org or by calling 211.
- Winter Protection – with proof of qualifying household income or public assistance benefits received for at least one household member, service cannot be shut off from November 1 through May 1. Customers should check the state’s income guidelines to see if they qualify for winter protection.
- Energy Efficiency – customers can take advantage of energy efficiency programs, incentives, and tips to help save money and reduce overall energy use during the colder months. Renters need permission from their landlords.
Eversource holds bill help events throughout the year in communities around the state and encourages customers having difficulty paying their energy bill or managing their energy use to attend one of its free in-person events. Customers can find a list of bill assistance events as they’re scheduled throughout the year at Eversource.com.
Customers can also visit Eversource.com to learn more about available assistance options and find more information on energy efficiency solutions at eversource.com/home-savings.
