By Connecticut State Police
(May 12, 2023) – Your Connecticut State Troopers appreciate that social media allows us to connect with residents throughout Connecticut so that we may share what is happening on the roads we patrol and in the communities we serve.
However, we ask that residents report emergencies to 911 and NOT through social media or email. Our social media platforms and email inboxes are not monitored 24/7, but our 911 dispatchers are on duty 24/7, ready to take your emergency calls and send help. Connecticut State Police dispatchers are professional, highly-trained and compassionate; there is always someone ready to answer when you call 911.
Posting incidents or sending us private messages on social media costs valuable time that could affect the outcome of any emergency.
If you witness a crime or wish to initiate a police investigation, please contact us through 911. If you are in a situation in which you feel it is not safe to talk on the phone (such as a kidnapping or domestic violence incident), you may text your emergency to 9-1-1. Please use letters/words only, as emojis do not show up in the messages received via 911.
It’s a fact that active bystanders play a vital role in contacting police when they witness a crime or witness a driver operating erratically or traveling the wrong way on any road. We ask that residents call 911 rather than recording and uploading an active crime to social media.
“We rely on members of the public to call 911 when they witness a motor vehicle accident, a crime or medical emergency. Our professional, skilled dispatchers play a vital role in ensuring that the appropriate help is sent to ongoing emergencies,” said Colonel Stavros Mellekas, Commanding Officer of the Connecticut State Police.
“Seconds count in any emergency. Please help our agency respond as quickly as possible by reporting all emergencies to 911,” Colonel Mellekas noted.
