Submitted by Mitch Gross, Eversource.
Energy company reminds customers to stay clear of downed power lines and report outages
BERLIN, Conn. (April 13, 2020) – Eversource crews are working non-stop restoring power after Monday’s fierce wind storm, while complying with the energy company’s stringent COVID-19 pandemic protocols to safeguard the health and well-being of employees and customers. The storm’s drenching rain and powerful winds caused extensive damage throughout Connecticut. As of 4 p.m., approximately 40,000 Eversource customers are without power and more than 26,000 outages have been restored. Crews will continue working until all customers affected by the storm have service back.
“Our crews are working around-the-clock shifts, restoring power as quickly and safely as possible, while following strict COVID-19 pandemic protocols and contending with difficult weather conditions,” said Eversource Vice President of Electric Operations Mike Hayhurst. “We appreciate our customers’ patience and understanding that some restorations may take longer than usual as we work under the additionally challenging circumstances related to the pandemic.”While responding to this powerful storm and working under the COVID-19 pandemic plan, line and tree crews are following firm social distancing, hygiene and enhanced sanitation measures to safeguard their health and well-being, as well as that of coworkers and customers.
The energy company urges customers to always stay clear of downed wires and to report them immediately to 9-1-1. They can report an outage online at www.eversource.com, or by calling 800-286-2000. Those who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.
Eversource also reminds any customers who are without power and using a generator to be sure it’s located well away from their home or business and that they’re using a transfer switch installed by a licensed electrician.
Photo provided by Eversource.
