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Eversource Recognizes National Energy Assistance Day

Submitted by Mitch Gross, Eversource.

BERLIN, Conn. (Feb. 1, 2022) – Eversource is encouraging customers to take advantage of additional energy assistance funds available to help pay energy bills through the Low-Income Home Energy Assistance Program. In recognition of National Energy Assistance Day, the energy company is urging customers to take advantage of this expanded program which not only helps customers pay their energy bills, but also provides weatherization funds to help make their home more energy efficient and comfortable during the winter.

“There is more energy assistance funding available for our customers than ever before and we want to make sure those who need help are aware of the many programs they can take advantage of, especially now, during these cold winter months,” said Eversource Vice President of Customer Operations Jess Cain. “Customers who’ve never needed help before may even qualify for these programs. In addition to the expanded federal assistance that customers in Connecticut can receive through Connecticut’s Energy Assistance Program, they can also benefit from enrolling in one of Eversource’s many payment plans, including the Matching Payment Program, which not only arranges affordable monthly payments for them, but also protects them from service disconnection.”

State and federal assistance:
  • Connecticut’s Energy Assistance Program (CEAP) provides assistance for winter heating costs for thousands of Connecticut homeowners and renters who meet state income guidelines. Customers can learn more and apply through their local Community Action Agency CAA). Customers can find their local CAA at 211ct.org or by calling 211.
  • Operation Fuel offers year-round emergency energy and utility assistance for customers facing a financial crisis. Customers can contact Operation Fuel at 860-243-2345 or apply online at OperationFuel.org/gethelp. ;
Eversource payment plans:
  • The Matching Payment Program reduces past due balances with affordable monthly payments – as low as $50 for electric or gas heating customers who receive public assistance benefits.
  • The New Start Program forgives overdue balances for electric customers as on-time monthly budget payments are made. (For example, if your budget payment amount is set at $150 per month and your past due balance is $1,200, for every month you make your required $150 payment towards your bill, we will reduce your past-due balance by $100.)
  • Payment Plans are available to all customers to pay their past-due balance over a period of time.
Customers can also call Eversource at 800-286-2828 to learn more about the assistance and payment programs available. Information on energy efficiency solutions can be found at Eversource.com.
For more information on how to apply for federal energy assistance, visit 211ct.org.

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