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Eversource is Ready to Respond to Tropical Storm Isaias During Ongoing COVID-19 Pandemic

Submitted by Mitch Gross, Eversource.

BERLIN, Conn. (August 3, 2020) – With the effects of Tropical Storm Isaias expected to begin impacting New England Tuesday afternoon and Wednesday morning, Eversource is closely monitoring the track of the strong storm. While continuing to operate under its COVID-19 pandemic plan and adhering to its strict social distancing, hygiene and enhanced sanitation measures to safeguard the health and well-being of workers and customers, the energy company’s line and tree crews are ready to respond to any damage or outages caused by this storm.

“With many customers still working remotely during this challenging time, we recognize how important it is to have reliable power,” said Eversource Vice President of Electric Operations Mike Hayhurst. “Working under the challenging conditions related to the pandemic, our crews are positioned around the state and ready to respond
to any damage or outages caused by Tropical Storm Isaias. Our team will work around-the-clock to restore power as quickly and safely as possible – yet some restorations may take longer as we work to ensure the safety of our employees and customers.”
Eversource reminds customers to always stay clear of downed wires and to report them immediately to 9-1-1. Be sure to report any outage online at www.eversource.com, or by calling 800-286-2000. Customers who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.
The energy company always encourages customers to prepare for any severe weather by assembling or restocking a storm kit and making arrangements to look out for their families, friends and neighbors. Eversource also offers the following tips on its website to help customers prepare for emergencies:
Additional preparedness tips can be found at Eversource.com.

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